Unfortunately we have had massive problems with the return of old cores from Non-EU countries recently. Either we receive the old cores for high fees, or the packages are stuck in customs for months and then sent back to the sender.
Customers from Non-EU countries were always a rare exception, nevertheless we were proud to offer our service worldwide. In the last 5 years we have been able to send VCs to Australia, the USA (including Hawaii) and Canada.
Since this is now only possible with a lot of additional bureaucratic effort, we will only send within the EU from 2021.